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🤝 Managed IT for South African SMEs

Your Dedicated Technology Partner

Stop firefighting IT problems and start focusing on growing your business. The TechPartner Programme gives your team reliable, proactive IT support — at a predictable monthly rate, with no lock-in.

3Package tiers to choose from
R750Ad-hoc rate excl. VAT
NoLock-in contracts
SAWide service coverage
🇿🇦 Available across South Africa Remote support delivered nationwide On-site visits by arrangement Trusted by businesses since 2014
Why TechPartner

IT Support That Grows With Your Business

Most SMEs can't afford an in-house IT team — but they can't afford downtime either. TechPartner bridges that gap with enterprise-grade IT support at SME-friendly prices.

When your technology fails, everything stops. Whether it's a crashed laptop, a network outage, or a security threat — downtime costs money and trust. The TechPartner Programme means you never face these problems alone.

We become your outsourced IT department: proactively monitoring, managing and maintaining your technology so you can focus on what you do best. From a 5-person startup to a 30-person team, there's a package calibrated exactly for your size.

  • Proactive, not reactiveWe monitor and fix issues before they become crises.
  • Predictable monthly costOne flat rate — no surprise invoices or hourly charges.
  • Scales with youMove between packages as your team grows.
  • No lock-inMonth-to-month agreements — stay because you love it, not because you're stuck.
Choose Your Package

Three Tiers, Built for Your Team Size

Pick the package that fits your business today — and upgrade any time as you grow.

PROTECT
Protect
R2,999/month excl. VAT
For teams of 1 – 5 staff
Managed IT Support
  • Remote IT support (Mon–Fri, 8am–5pm)
  • Helpdesk access
  • Software installation & updates
  • Antivirus & security management
Technology Audit
  • Annual technology health check
  • Bi-annual audit
  • Quarterly audit
Network & Hardware
  • Network monitoring
  • Basic hardware troubleshooting
  • Network setup & configuration
Repairs
  • 10% discount on all repairs
  • Free repair per quarter
PROSPER
Prosper
R7,999/month excl. VAT
For teams of 15 – 30 staff
Managed IT Support
  • 24/7 emergency support line
  • Dedicated account manager
  • Software installation & updates
  • Antivirus & security management
  • Microsoft 365 & Google Workspace
  • Monthly on-site or remote visits (2×)
Technology Audit
  • Quarterly technology audit
  • IT strategy & roadmap planning
Network & Hardware
  • Full network management
  • Firewall & security setup
  • Hardware refresh planning
  • Device lifecycle management
Repairs
  • 20% discount on all repairs
  • 2 free repairs per quarter
Side by Side

Compare All Packages

Feature PROTECT
R2,999/mo
PROGRESS
R4,599/mo
PROSPER
R7,999/mo
Managed IT Support
Remote helpdesk (Mon–Fri)
Extended hours support
24/7 emergency line
Dedicated account manager
Microsoft 365 management
Google Workspace support
Monthly visits / check-ins1× per month2× per month
Technology Audit
Annual tech health check
Bi-annual audit
Quarterly audit + strategy
Network & Security
Network monitoring
Network setup & configuration
Firewall & security setup
Antivirus management
Repairs & Hardware
Repair discount10%15%20%
Free repairs per quarter
Hardware procurement advice
Device lifecycle management
Staff & Pricing
Team size covered1–5 staff5–15 staff15–30 staff
Monthly cost (excl. VAT)R2,999R4,599R7,999
Lock-in contractNoneNoneNone
Not Ready for a Package?

Ad-Hoc IT Support Available

Not every business is ready for a monthly package — and that's perfectly fine. If you need on-demand IT support without a commitment, we offer ad-hoc call-outs at a flat rate.

Our technicians will come to your business, diagnose the issue and get you up and running as quickly as possible.

  • On-site visit to your premises
  • Hardware and software troubleshooting
  • Network diagnostics and fixes
  • Device setup, migration and configuration
  • Available across South Africa by arrangement
Request a Call-Out
R750 Per visit, excl. VAT

Flat-rate call-out fee. Additional parts or labour quoted separately and approved before work begins.

Book a Call-Out →
Getting Started

How It Works

Up and running in three simple steps.

1

Free Consultation

We chat about your business size, tech setup and pain points. No obligation — just an honest conversation about how we can help.

2

Choose Your Package

We recommend the package that fits your team size and budget. You can start on any tier and move up or down at any time.

3

We Get to Work

Your IT is in good hands from day one. We onboard your team, set up monitoring and start delivering proactive support right away.

Ready to Stop Worrying About IT?

Book a free no-obligation consultation and we'll find the right package for your business — or design a custom solution if none of the tiers fit perfectly.

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